August-Mid Release (August 26th, 2024)
 Features  

  • Survey-Based Scorecard: Introduced a scorecard that offers an intuitive comparison between the average of recent survey scores and the latest score, providing clear insights into patient progress through visual trend analysis.
  • Survey Charts for Patient and Population Analysis: Rolled out Survey Charts for Patients, Nurses, and Providers, designed to analyze population data and track score trends, aiding in the assessment of individual patient improvements.

 Enhancements and Bug Fixes  

  • Survey Tab Improvements: Enhanced the Survey Tab by adding organization filters, new tabs for "To Be Taken" and "Completed" surveys, and options for viewing survey scores over 30, 60, and 90-day periods.
  • Survey Language Support: Expanded language translation support for survey questionnaires based on patient’s preferred language. 
    Available in German, French, Italian, Spanish, Portuguese, and Chinese.
  • Other Bug Fixes.

August-Mid Release (August 12th, 2024)

 Features 

  • Provider Escalation through Direct Messaging: Ability to send key patient information and alert escalation directly to the Provider's EMR system for prompt access and resolution.
     (Feature only available through access of Direct Messaging Module).

 Enhancements and Bug Fixes 

  • Improved the capability to upload patient information in bulk through CSV files, enhancing efficiency and accuracy in data management.
  • Enhanced Patient Facesheet UI: Improved UI and visual appeal for a better user experience.
  • Added a new Filter in the PCM (Principal Care Management) Patient List for “Patients Contacted – Less than 30 minutes”.
  • Other Bug Fixes and UI Enhancements.

May-End Release (May 27th, 2024)

 Features  

  • Transition Care Management (TCM)
    1. Introduces Program with Care: Moderate and High Level, tailored to patient needs following hospital discharge.
    2. Features CMS-approved CPT Codes for billing:
      • 99495 for Moderate Level.
      • 99496 for High Level.
  • Enrollment Tab: Shows a comprehensive list of all patients with an "Enroll" Action Button for seamless enrollment into any program offered.
  • Patient Facesheet.
    1. Displays comprehensive Patient Information on easy-to-access cards. 
    2. Includes: Vitals, Diagnosis, Medications, Care Plans, Allergies, Vaccinations and Patient Problems

 Enhancements and Bug Fixes  

  • General Bug Fixes and UI Enhancements.

April-End Release (May 6th, 2024)

 Features  

  • E-Signature: Ability to electronically sign Consent Forms and Surveys.

 Enhancements and Bug Fixes  

  • SOAP Notes:
    1. Added a field for “Chief Complaint”.
    2. “Add Problem” button made available under Assessment Section, for improved assessment of patient problems and related diagnosis.
    3. Introduced a “Care-Coordination” button under the Plan Section with ability to Add/Remove, Patient Medications, Vaccinations and Labs/Imaging.
    4. Introduced a button for “CPT Codes” under Plan Section with the ability to select CPT Codes addressed during a Patient’s Visit.
  • Added a new Filter in the CCM Patient List for “Programs Expired this month”.
  • Other Bug Fixes and General UI Enhancements.

April-Mid Release (April 15th, 2024)

 Features  

  • Platform now supports monitoring and billing functionalities for Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs).
  • Implemented functionality to switch care service types during a call and log the time spent for each program accurately.
  • Added the ability to manually create an encounter event for phone calls conducted outside the system, with a prompt to indicate if the call was successful.

 Enhancements and Bug Fixes  

  • Added extra timeslots for medication administration at:
    1. Morning: 6-7 AM
    2. Noon: 11 AM-12 PM 
    3. Bed Time: 9-10 PM
  • Introduced a "Care Service Type" column in the Care Plan List to display assigned care services for respective Care Plans.
  • Removed the upper limit restriction for generating RPM CPT Code 99458, allowing more flexible billing options.
  • Integrated a check to ensure at least two diagnosis codes are entered before allowing CCM enrollment, enhancing compliance with program requirements.
  • Other bug fixes, general UI enhancements, and performance improvement.

March-Mid Release (March 18th, 2024)

 Enhancements  

  • Added a new Filter in the RPM Patient List for “Patients Contacted – Less than 20 minutes”.
  • Improved the Total Time Spent column in RPM Patient List. A new icon was added to show all Unsuccessful (No. of Attempts) and Successful (No. of Contacts) Phone Calls for the current month.
  • General UI Enhancements.

 Bug Fixes 

  • Care Plan:
    1. Fixed issue with recording responses and Submitting Care Plans.
    2. Improved General Alignment issues with Care Plan Templates.
  • Other Bug fixes and Performance improvement.

February-End Release (February 26th, 2024)

 Features 

  • Ability to add preset Template responses in SOAP Notes for: 
    1. Type of Visit
    2. Medication Adherence
    3. Changes to Medication and Labs
    4. Referrals 
    5. Follow-up

 Enhancements and Bug Fixes 

  • Added a new Filter in the RPM Patient List for “No Training date entered”.
  • Bug Fixes for Care Plan:
    1. Displaying ICD Codes for Diagnostics in the Care Plan.
    2. Displaying the correct Diagnostics for respective Care Plans in the Care Plan List.
  • Other Bug Fixes and General UI Enhancements.

November-End Release (December 5th, 2023)

 Features 

  • Implemented a new 'Analyst' role within our platform to facilitate comprehensive review and analysis of patient record.

 Enhancements and Bug-Fixes 

  • Platform upgrade for Surveys, Care Plan, Clinical Templates and Notes.
  • Other bug fixes, general UI enhancements, and performance improvement.

October-End Release (November 12th, 2023)

 Features 

  • Added quick access to the last reviewed patients for each MA/Nurse/on the web application for seamless continuity of care.

 Enhancements and Bug-Fixes 

  • Enabled editing of certain information and end dates of patients’ reimbursable programs.
  • Introduced additional user designations (Providers, RNs, MAs, Head Nurse, MDs).
  • All appointments (Past and Future) are now visible under the ‘Encounter’ Tab.
  • New filter in patient list showing programs expiring this/next month.
  • 'Escalate to Provider' Button: 
  1. Messages entered during escalation of patients to providers are now saved as notes in the Notes tab.
  2. Users have the option to save the escalation messages as Notes.
  • Other bug fixes, general UI enhancements, and performance improvement.

September-End Release (October 3rd, 2023)

 Features 

  • New Chronic Care Management Reimbursement Dashboard -- This dashboard allows the providers to get an overview of their chronic care patients communications and reimbursements.
  • Quick Notes for the Patient Profile -- The providers can now add quick notes (example: Preferred calling time, etc.) about the patients. This feature can be accessed through edit profile for the patients. The quick notes added will be visible on the patient profile overview.
  • Patient Risk Level -- This feature allows the providers to assign a clinical risk level for the patients. This will help the providers to filter the patients by risk level.
  • Reimbursement Summary Report -- This report will allow the providers and billers to generate a report of eligible patients for claims.

 Enhancements and Bug-Fixes 

  • Improved performance for the survey charts screen.
  • Minor UI issues were resolved.
  • Patient Summary Report minor issues were resolved.
  • Other bug fixes and performance improvement.

July-End Release (July 24th, 2023) 

 Features 

  • New Languages Support: Added support for Arabic, Vietnamese, and Korean languages on the platform.
  • API Gateway (Paid Service): Implementation for sending data to 3rd party services.
  • Remote Therapy Management: Enhancements for easier enrolment and handling of readings for easier billing.
  • Pain and Emotions Feature: Added support to capture information on pain level and emotional health from the patient.

Enhancements 

  • Zoom Video: Updated the SDK to current level, Privacy Update for Published OAuth apps, JWT Deprecation.
  • Reports: 
    1. Added option to include Notes in RPM / RTM Reimbursement Report (detail).
    2. Added MRN in the reimbursement reports.
    3. Patient Time Report: Added the option to select the location and all patients to generate the report.
  • Reimbursement Dashboard on Patients Not Contacted
    1. If there is contact made with a patient regardless of whether via office visit, phone or video calls, system should not include them under Patients Not Contacted.
  • Video Consultations: Make all Note types available on provider video screen right hand side panel. Vital data is now arranged in descending order of dates.
  • Patients Details: Vitals data for 6 months and 1 year can be seen for the patients.
  • Added dropdown item (on select activity) as RPM Device Training in Manual Activity for RPM
  • Added option to insert manual reading functionality in pain recorder and emotion capture.
  • Added support for searching contacts for direct mail to the providers.
  • Care Plan: Function to add header/title before each care plan question.
  • ADT: Added Info icon to show more details on Patient's ADT Record like Transported, Reason and Diagnosis, SNF etc.

 Bug-Fixes 

  • Issues with creating appointments by patient appears on Care Manager Dashboard Upcoming Schedule.
  • Minor Issues with device compliance.
  • Issues with hLink app logout.
  • Issues with cellular glucometer readings set as 'Before Meals' were displayed as 'After Meals'.
  • Issue viewing address and phone numbers of some patients.
  • Issues with CCM reports: Missing and incorrect plan details and responses
  • Issues with BP readings below the threshold limit show up green in color.
  • Issues with events created that are not displayed in Encounter tab of patient.

March-End Release (April rd, 2023) 

Features 

  • Medication Enhancement: The platform now allows the nurse to edit medication:
    1. No. of times / frequency to be taken can be edited.
    2. Time slots can be edited when frequency is changed.
  • Provider Communication: Nurses can now communicate (SMail) with all the nurses under the same client.
  • PhiMail Support: The platform now supports sending PhiMail to the providers in other EMRs. 
  • New Language Supported: New Language (Urdu) supported for the patients and providers.
  • Patient Appointment Improvements: Ability to capture past appointments for reimbursement purposes.
  • New Reports: Support for new generic reports:
    1. New report for Encounters List.
    2. New report for Care Plan and POC (Point of Care).
    3. Added gender details in Demographic report.

Enhancements and Bug-Fixes 

  • Patient List Improvements: UI enhancements for:
    1. Improvement in sorting the data for "Last reviewed by".
    2. Platform now keeps the memory of the filter selections while navigating the patient details. 
  • ADT Changes: Updated and added new ADT statuses:
    1. Added new statuses as: SNF and Pending for Deactivation.
    2. Removed following statuses: Deactivate and Tech Issues.
    3. A patient can have only one open current state.
    4. Removed adding "Historical Data" for ADT status as an option.
  • Reports: Improvement in generic reports for Nurses and Client Admins.
  • Other bug fixes, general UI enhancements, and performance improvement.

February-Mid Release (Feb 26th, 2023)       

Features 

  • Appointment Reminders: The platform now allows the patients to receive reminders for their scheduled appointment on their calendar. The patients can receive reminders on the mobile (or tablet) app, text messages, emails, etc.
  • Improvements in Reimbursement Reports: Reimbursement analytics and reports have been improved for RPM reimbursement codes. These screens now allow export of data as well.
  • Support for a new Language: Support for Vietnamese language in for platform.
  • Communication between providers in different location: Providers can now communicate (chat, secure mail, etc.) with other providers in different groups or locations of their organization. 

 Enhancements and Bug-Fixes 

  • Improvements in Reimbursement Reports: Reimbursement analytics and reports have been improved for RPM reimbursement codes. You can new export data from these screens as well.  
  • Improvements in Group Appointment Scheduling: Minor changes have been made to improve usability of the display events screen.
  • User Profile Improvements:  
    1. We now support 2 different language selections for a user profile: One for the display (UI) and other for the preferred spoken language. 
    2. Height and weight fields are not mandatory anymore. 
    3. Show BMI for the patient.
  • Reports: Improvement in generic reports for Nurses and Client Admins.
  • Other bug fixes, general UI enhancements, and performance improvement.

December-End Release (Jan 4th, 2023)

 Features 

  • Support for new cellular medical devices - You can now use Transtek cellular medical devices for taking patient readings. Please reach out to the Hifinite to get more details on new cellular devices.
  • Export Option for table data on additional screens:  The users can now export data in a table in different formats (CSV, Excel, PDF, Print, and Copy to clipboard). Here is a list of roles and screens it is supported on:
  • Nurse/Doctor
    1. Patient List
    2. Vitals
    3. Medications (enhancement) 

 Enhancements and Bug-Fixes 

  • Enhanced Template for Device and Acknowledgment Notes - You can now define notes template for all of your providers as a Client Admin to take device and acknowledgment notes. When you are taking device notes, look for a + in the bottom right corner to create your template and then you can use it later for taking notes faster.
  • Improved workflow for assigning Care Plan for reimbursement codes.
  • Other bug fixes, general UI enhancements, and performance improvement.

November-End Release (Dec 4th, 2022)       

Features 

  • Support Template for Device Notes - You can now define notes template for taking device notes. When you are taking device notes, look for a + in the bottom right corner to create your template and then you can use it later for taking notes faster.
  • Export Option for table data on different screens:  The users can now export data in a table in different formats (CSV, Excel, PDF, Print, and Copy to clipboard). Here is a list of roles and screens it is supported on:
  • Client Admin
    1. Users List
    2. Devices
    3. Medical Kits
  • Nurse/Doctor
    1. Encounters
    2. Notes
    3. Medications

 Enhancements and Bug-Fixes  

  • Improved speed in loading Care Manager's Dashboard.
  • Generic Report now allows additional filters (Location/Organization and Active/Inactive)
  • Other bug fixes, general UI enhancements, and performance improvement.

October-End Release (November 6th, 2022)       

 Features 

  • New Care Manager Dashboard - This dashboard allows the care manager to get an overview of their chronic care patients communications and reimbursements.
  • BHI Program Support - We have added support for Behavioural Health Integration (BHI) care programs and reimbursement.

 Enhancements and Bug-Fixes 

  • Enhancement to the Care Plan screens to capture more information and improve usability.
  • Improvements for improved usability and bug fixes for the Reimbursement Dashboard that was released recently.
  • RPM/RTM/CCM CPT enhancements.
  • Added support for additional CPT codes (99091, 99437, 99491) for reimbursements.
  • ADT records and care plan history listings show records longer than 90 days. 
  • Other bug fixes, general UI enhancements, and performance improvement.

September-End Release (October 2nd, 2022)       

Features 

  • New Chronic Care Management Reimbursement Dashboard - This dashboard allows the providers to get an overview of their chronic care patients communications and reimbursements.
  • Quick Notes for the Patient Profile - he providers can now add quick notes (example: Preferred calling time, etc.) about the patients. This feature can be accessed through edit profile for the patients. The quick notes added will be visible on the patient profile overview.
  • Patient Risk Levels - This feature allows the providers to assign a clinical risk level for the patients. This will help the providers to filter the patients by risk level.
  • Reimbursement Summary Report - This report will allow the providers and billers to generate a report of eligible patients for claims.
  • Improved performance for the survey charts screen.
  • Patient Summary Report minor issues were resolved.
  • Minor UI issues were resolved.
  • Other bug fixes and performance improvement.

 Enhancements and Bug-Fixes 

  • Other bug fixes, general UI enhancements, and performance improvement.