• Check your mobile device OS

Prior to installing, check the operating system of your mobile device if it is supported

• iOS - should be at least iOS 12.3.1 and model should be at least 6S.   
• Android – should be at least 7.0 or higher. Certain models like Samsung Edge 9 have incompatible issues with the Foot Temperature Wand.

• Installing and logging into hlink
  • Download and install Hifinite hlink from the app store. 
  • After installation, login to the app using the credential provided to you.   
  • hLink is designed to automatically update itself. However, to make this work properly you need to change the settings of the Play Store app to enable auto-update via any network.
• Using the hlink app

This section describes the processes based on the following:

• For practitioners/nurses who are assigned medical devices
  • The app should work seamlessly with your devices. However, it is good to check if the serial number of your devices matches with what was setup in the system. To verify, on the app screen click on the 3 dots on the upper right hand corner > click on Devices. The serial numbers listed should match with those printed on the label pasted of your devices.
  • Insert fresh batteries on your devices.
  • Take readings with your devices. Depending on the device model, you may need to take 2 readings before the app starts receiving data.  
  • To start using the app with your patients
    • Request the patient to take readings using the devices.
    • For each reading taken, the app should be receiving data and display it as orphan reading. 
    • Once all readings had been received, click orphan readings and the app will display all readings under your name.
    • Select the reading that you want to be updated > select patient > done. This will upload and update the readings on the selected patient's account.
•  For practitioners/nurses who collects data from devices assigned to patients
  • The app should work seamlessly with your patients' devices. 
  • Insert fresh batteries on the devices.
  • To start using the app with your patients
    • Request the patient to take readings using their assigned devices.
    • For each reading taken, the app should be receiving data and display it as orphan reading. 
    • Once all readings had been received, click orphan readings, the app will display all readings under the patient's name.
    • Select each reading for each patient > assign readings to patient > done. This will upload and update the readings on the selected patient's account.

        Notes:

• You can only select readings and upload data one patient at a time.  
• Devices should have been assigned to the patient prior to them taking the reading.